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How Can Ambulatory Practices Use RCM Benchmarks to Improve Financial Performance?

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Ambulatory revenue cycle performance can make or break the practice, yet far too many organizations lack visibility into how their performance stacks up against that of their peers. Without effective benchmarks, practices can't find and address revenue leakage, understand denial trends, and prioritize operational improvements.
CareCloud presents the Ambulatory RCM Benchmarks Report, featuring a clear and data-driven view of the most critical KPIs. Using customer data from CareCloud, references from MGMA, and third-party sources from RCM, this whitepaper assists practices in ensuring the measurement of performance, uncovering gaps, and taking action necessary to improve cash flow and efficiency.
What’s Inside the Ambulatory RCM Benchmarks Report:
  • Overview of ambulatory RCM benchmarks and why they matter
  • Three core performance metrics: Days in AR, denial rate, and clean claim rate
  • Industry benchmark targets for top-performing practices 
  • Benchmark ranges by practice size and specialty 
  • Common benchmarking mistakes and the cost of not benchmarking
  • Self-assessment scorecard to evaluate current RCM health
  • How the CareCloud MAP App turns benchmarks into actionable insight 
Why This Ambulatory RCM Benchmarks Report Matters
Benchmarks identify what to measure, while awareness is achieved as the organization understands the relative performance and areas for improvement. This report will serve as a basic framework for the practice to assess the state of the revenue cycle, areas of improvement, and track over time.
This guide, whether you are a solo practice or a large multispecialty group, will provide the understanding necessary to make benchmarking work for you.