Revenue Cycle Excellence Redefined
HFMA MAP Keys®: Powered by CareCloud Analytics

How Can Healthcare Organizations Turn MAP Keys® Into Actionable Insights?
The HFMA MAP Keys set the industry standard for revenue cycle performance measurement. Through an exclusive partnership with CareCloud, these 29 strategic benchmarks are now supported by real-time analytics, automation, and actionable intelligence, helping healthcare organizations identify performance gaps and fix them faster. This co-branded guide combines HFMA's trusted methodology with the platform’s technology platform to put every KPI into practice across patient access, pre-billing, claims, account resolution, and financial management.
What's Inside This HFMA + CareCloud Partnership Guide:
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Overview of HFMA MAP Keys: 29 industry-standard revenue cycle KPIs
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How CareCloud operationalizes benchmarks with real-time analytics and automation
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Patient Access: 7 metrics covering scheduling, registration, verification, and collections
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Account Resolution: 9 metrics for A/R aging, denials, write-offs, and bad debt
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Financial Management: 7 measures including net days in A/R and cost to collect
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Detailed methodology: Definitions, equations, and data sources for each KPI
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From measurement to action: Transforming benchmarks into revenue cycle improvement
Why This HFMA + CareCloud Partnership Matters
HFMA MAP Keys define what to measure. CareCloud shows you how to act on those measurements. Together, this partnership delivers the complete solution: trusted industry benchmarks backed by modern technology that turns data into decisions. Whether you're pursuing the MAP Award or simply want to improve performance, this guide provides the roadmap.
Transforming Revenue Cycle Performance with Industry-Standard Benchmarks
