Client Spotlight on Island Endoscopy
CARECLOUD RCM
Physician Group Gains Visibility and Control Over Financial Performance
Island Endoscopy’s gastroenterologists provide specialized services in its care practice and ambulatory surgery center, yet when it came to technology, they were still encumbered with legacy systems and manual billing processes. Without the visibility and transparency to run their own reports, improving performance was impossible.
In this case study, learn how Island Endoscopy switched to CareCloud Concierge revenue cycle management (RCM) services to gain control over their financial performance, including:
- 99% Revenue Realization Rate
- 23 day reduction in Accounts Receivable (A/R)
- 28% increase in First Pass Resolution Rate (FPRR), up to 93%
“With CareCloud, if I want to look at a specific metric, I can find it. We have transparency.”
– Marianne Jorgensen, Practice Administrator, Island Endoscopy
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