CareCloud | On-Demand Webinar

Cutting Through the Noise of Patient Experience Management

How to really think about patient experience and develop a comprehensive PXM strategy

Meet the Presenter


Daniel Sabido

Director of Product Marketing at CareCloud

Daniel Sabido has over a decade of experience working with leading organizations to identify, understand, and adapt to changing market environments as a consultant and marketer. He brings a global perspective, having worked in both the U.S. and U.K. healthcare markets, and a record of driving clear, actionable recommendations for his clients.

The healthcare industry has attempted to meet the demands of value-based care by getting patients to use a portal or rolling out a telemedicine program, yet these single point solutions have failed to meaningfully engage patients. In order to drive convenience, loyalty and revenue under any reimbursement scenario, the industry must take a closer look at what patient experience really means.

The Path Forward: Patient Experience Management (PXM)

Patient experience management (PXM) is an emerging category that represents the sum of all experiences a patient has within their healthcare journey. The fundamental driver of PXM is to deliver convenience - for patients, but also for staff and providers.

In this on-demand webinar, we will help you make sense of all the conflicting advice around improving the patient experience, discuss important trends affecting practices today, and provide a framework for building your own PXM strategy.  

In this on-demand webinar, you will learn:

  • What is PXM really and why is it important?
  • The latest trends in value-based care and how they impact your bottom line
  • How to meet the shifting expectations of patients
  • Frameworks for helping organize and respond to patient experience trends
  • Learn about CareCloud’s revolutionary new patient experience platform, Breeze, which manages the entire life cycle of patient care